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ROLES OF MANAGER IN THE EFFICIENCY OF GOVERNMENT CORPORATION
ABSTRACT
The topic of this project is ?ROLES OF OFFICE MANAGERS IN THE EFFICIENCY OF GOVERNMENT CORPORATION?. This project has been divided into five chapters. Chapter one deals with Introduction, statement of the problem, objective of the study, significance of the study, scope of the study, research question, limitation of the study, historical background of the study. Chapter two deals with literature review, this concern the definition of an office, importance of an office, filling, needs for secretarial duties, importance of secretarial duties, definition and qualification of confidential secretary. Chapter three talks about research methodology, it deals with introduction of research study population, data sources, sampling procedure, instrument for data collection and procedure for data analysis. Chapter four also deals with the analysis and interpretation of data. Chapter five deals with the summary, conclusion and recommendation. -
ROLE OF PROFFESIONAL SECRETARY AND PRODUCTIVITY IN COMMERCIAL BANKING. (A CASE STUDY OF U.B.A BANK)
ABSTRACT
The importance of secretarial ship cannot be left out in an organization . there is no office one gets to without the secretary and the quality as a secretary one must have the skill of shorthand.
To butter this, government should also keen interest by introducing it in the curriculum in our junior secondary school and technical colleges, this was introduced in other to have more secretaries in the country. -
COMMUNICATION AS A MANAGERIAL TOOL FOR EFFICIENT ORGANIZATIONAL PERFORMANCE
ABSTRACT
Communication has crucial impacts within or among workgroups in that organization communication can be a channel to flow information, resources, and even policies. Given the importance of effective communication on organization performance, further research is needed to explore this topic as it relates to the organization behaviour field. To this end, this study assesses the impacts of organizational communication on organization performance. The result of this study reveals that there is greater communication among people of same level than people of different level in the organization. It was revealed that organizational environment affects communication effectiveness and that communication has significant effect on organization performance. Relationship that exists between effective communication and workers? performance. It was recommended that management should ensure all employees take deliberate steps to improve on their communication skills for them to be aware of the effect of communication on performance. Management should also create an environment that supports open and safe communication devoid of communication barriers so as to improve employee productivity and organization performance.