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An assessment of credit control management and debt recovery in the Nigerian banking sector – a case study of Zenith bank, Nigeria

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Abstract

This study is centered on credit control management and debt recovery with reference to Zenith bank Nigeria Plc. The objective of this study is to assess the credit control management and debt recovery in the Nigerian banking sector and to review the extent to which credit control management and debt recovery impact on assets and loans and advances on banks liquidity. The secondary method of data collection was employed, data collected were through the published annual report and financial summary and accounts of zenith bank from the year 2011-2015. The researcher made use of statistical instruments to analyses the data in tables and percentage. A regression model was also used to test the hypothesis. The major findings from the study revealed that credit control and bad debt so have a significant effect on the performance of the Nigerian banking sector. On assets and loans and advances, the relationship between assets and loans and advances on banks liquidity was not significant. The study recommended that banks should put in place or institute sound lending framework, adequate credit administration procedure and effective and efficient machinery to monitor lending functions with established ones.

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