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Effects of office automation on the job performance of secretaries in private organizations in Ekiti state

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Abstract

This project looks at the Effects of office automation on the job performance of secretaries in private organizations in Ekiti state. The purpose of the study was to determine if office automation can influence the effective job performance of secretary in private organizations and to identify the level of productivity of the secretary. Forty (40) secretaries were randomly selected from three different private organizations. Questionnaire was used as the research instrument. The data collected were analyzed using percentage frequency method. Findings revealed that insufficient office automated equipment can affect the performance of secretaries in an organization, it was also discovered that lack of training on the side of secretaries can affect the handling of office equipment. Based on the findings, the study concluded that the optimum use of modern office technology/equipment depends on the level of knowledge and skills of the secretary who operates the facility Based on the conclusion, it was recommended that private organizations should procure adequate modern office equipment to enhance the job performance of secretaries and organizations should involve the secretaries in deciding the kind of technological device they wish to procure since the latter are going to use them.

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