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Internet services, an indispensable ally to secretaries in tertiary institutions in Ekiti state

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Abstract

This project focuses on Internet services, an indispensable ally to secretaries in tertiary institutions in Ekiti state. To be able to achieve this, five (5) research questions were raised to guide the study. Relevant literature was reviewed in line with the topic in which various authors’ opinions were cited. The survey research design was used for the study, the population consisted of Secretaries in tertiary institutions in Ekiti state while a random sample of 60 was selected for the study. The data was gathered through a well structured questionnaire validated by the researcher’s supervisor and administered personally by the researcher. The findings revealed that there was a need for most institutions to provide Internet services for secretaries, train them on how to use it, so as to make them more efficient and effective. Moreover, it was invariably concluded that internet services were indeed an important tool that could make secretaries to be more productive on their job as well as benefit the institutions at large. Therefore, it was recommended that all institutions should provide stable Internet services within and outside the work environment.

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