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09036857618

THE IMPACT OF ICT APPLICATION ON THE HOSPITALITY AND TOURISM INDUSTRY (A CASE STUDY OF SOME SELECTED HOTELS AND TRANSPORT COMPANIES IN OWERRI IMO STATE.)

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ABSTRACT

This study focuses on the impact of ICT application on hospitality and tourism data collected were analyzed and tabulated and presented using averages and simple percentages they hypothesis were tested using normal distribution statistical tools at c = 0.05 significant level and population N= 60 workers. Those in the top management and other staff, the sample size of 50 was determined by systematic random sampling from the above stated population as in table. The C  value were calculated and the results compared with the critical cvalue the Ho, Hypothesis was rejected because the ccalculated values were higher than the critical value, and the Ha accepted, the major findings made in the course of this study include that the profitability of a company is significantly dependent upon the choice of ICT concepts that the level of education of staff has equally be contributing  to low capability use of ICT concepts and so on are recommended that, the management should employ trained personnels for effective handling of ICT machines and make good choice of ICT concepts so as to get the best in the market.

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