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The roles of office managers in record management – case study of First Bank Nigeria plc, Owerri

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Abstract

The roles of office managers in record management – case study of First Bank Nigeria plc, Owerri. This work has been designed to look at the various roles played by office managers in record management and carefully investigate the problems and solutions to these problems office managers encounter while managing records. The need for the study has arisen from the recognition of the important role office managers play in an organization, especially in information or record management. The research study is divided into five sections. Chapter one has the introduction, which introduces the subject matter. It also contains the background of the study where the researcher unveiled the roles office managers played in effective record management. This is followed by the statement of the problems where the researcher enumerated the problems the office manager observes that impale her to embark on this research work. It also has the objectives of the study, research questions, significance and scope of the study. Chapter two contains all related works of literature of different authors who have written on the subject matter. Chapter three emphasizes on the research methodology. The research method adopted is survey research. Data was obtained through the use of questionnaires and oral interviews. In chapter four, the presentation, analysis and interpretation of data were formulated. Chapter five has the summary of findings, recommendations and conclusions.

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