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THE IMPACT OF CREDIT MANAGEMENT ON THE PROFITABILITY OF A MANUFACTURING FIRM (A CASE STUDY OF UNILEVER PLC ABA, NIGERIA)

ABSTRACT

The aim of this research work is to appraise The impact of credit management on the profitability of a manufacturing firm focused on Unilever Nigeria Plc Aba. This is because; trade credit is a short term source of finance and sometimes take the form of bills payable. The statement problem of this research banks about the poor level of credit management and also the problems which the firms encounter as a result of highrate of bad debts. The objective of this research study is to highlight the effects of the credit management on the profitability of the company as well as to highlight the advantages of effective and efficient management of trade credit amongst others. Furthermore, this research work will be of immense significance to the staff of Unilever Nig. Plc Aba as well as the students and the researcher since it aims at providing effective means of reducing default in collection of accounts. Also, research questions like; could a companys liquidity problem be attributed to bad debt On the average, how long do you allow credit to customers Etc. research instrument used were questionnaires for the purpose of obtaining the desired result. In treating and analyzing the data collected, an extensive use of tabular information and percentages were of great importance. In the light of the findings and conclusions of this work, the following recommendations are put up: that then should be a regular review of credit policies to suit the changes in the business environment and that an enquiry unit should be established to take responsibility for prospective credits assessments amongst others.

Original price was: ₦3,200.00.Current price is: ₦3,000.00.

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SKU:projectslib7297926633

Description

TABLE OF CONTENTS

Title page i

Approval Page ii

Dedication iii

Acknowledgement iv

Abstract v

Table of contents vi

CHAPTER ONE

1.0 Introduction 1

1.1 Background of the Study 1

1.2 Statement of the Problem 3

1.3 Objective of the Study 5

1.4 Formulation of Research Hypotheses 6

1.5 Research Questions 7

1.6 Significance of the Study 8

1.7 Scope of the Study 9

1.8 Limitations of the Study 9

1.9 Definition of Terms 10

CHAPTER TWO

2.0 Literature Review 12

2.1 Reasons for granting credit 14

2.2 Setting credit policy and Regulation 17

2.2.1 Credit Standards 18

2.2.2 Credit Terms 18

2.2.3 Collection Efforts 19

2.3 Credit Policy Goals 20

2.3.1 Optimal Credit Policy 20

2.4 Credit Policy Variable Analysis 22

2.4.1 Credit Analysis 23

2.4.2 Credit Scoring 24

2.4.3 Collection Policy and Procedures 26

2.4.4 Establishing Internal Collection Procedure 26

2.4.5 Other Collection Procedures 27

2.4.6 Monitoring Receivables 28

References 34

CHAPTER THREE

3.0 Research Methodology 35

3.1 Research Design 35

3.2 Area of Study 36

3.3 Sources of Data 36

3.4 Population of the Study 37

3.5 Instrument of Data Collection 38

3.6 Validation of the Instrument 38

3.7 Reliability of the Instrument 39

3.8 Method of Data Analysis 39

3.9 Sample Design and Determination of Sample Size 40

CHAPTER FOUR

4.0 Presentation, Analysis and Interpretation of Data 42

4.1 Analysis and Interpretation of Data 42

4.2 Test of Hypotheses 55

4.3 Test of Hypothesis 1 56

CHAPTER FIVE

5.0 Summary of Findings, Conclusion and Recommendations 68

5.1 Summary of Findings 68

5.2 Conclusion 69

5.3 Recommendations 71

Bibliography 73

Appendix 1 75

Appendix II 76

 


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