Description
ABSTRACT
This study was conducted to determine the impact of Training types on employees’ job satisfaction of First Bank Nig. Plc in Asaba metropolis of Delta State. The sources or data that constituted this research work were primary and secondary data. A structured likert scale questionnaire was the instrument adopted to generate respondents’ views. The stratified sampling technique was also adopted in order to adequately generate information from respondents. The findings revealed that training types such as vestibule, on the job training, role modeling and other training methods are currently the strategic option service firms pursue so as to develop their organizational asset (human resource), it was concluded that training programs have a direct relationship with employees’ job satisfaction in that their individual potentials are equipped and developed through training, it was therefore recommended that for First Bank Nig. Plc to maintain her competitive position in her designated industry, she has to consistently invest in her human resource (employees) in order to develop the internal resource capability when compared to that of rivals thus enhancing job satisfaction.
TABLE OF CONTENTS
TITLE PAGE i
DECLARATION ii
CERTIFICATION iii
DEDICATION iv
ACKNOWLEDGEMENTS v
ABSTRACT vi
TABLE OF CONTENTS vii
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY 1
1.2 STATEMENT OF THE PROBLEM 6
1.3 OBJECTIVES OF THE STUDY 6
1.4 RESEARCH QUESTIONS 7
1.5 RESEARCH HYPOTHESIS 7
1.6 SCOPE OF THE STUDY 8
1.7 SIGNIFICANT OF THE STUDY 9
1.8 LIMITATION OF THE STUDY 9
1.9 DEFINITION OF MAJOR TERM 10
1.10 ORGANIZATION OF THE STUDY 13
1.11 SUMMARY 14
REFERENCES 16
CHAPTER TWO
LITERATURE REVIEW
2.1 INTRODUCTION 17
2.2 TYPES OF TRAINING| 20
2.3 JOB SATISFACTION 25
2.4 RELATIONSHIP BETWEEN TRAINING TYPES AND
EMPLOYEE JOB SATISFACTION 27
2.5 TRAINING POLICY 35
2.6 PROCEDURE / PROCESS OF TRAINING 36
2.7 METHODS OF TRAINING TYPES 45
2.8 THE LEARNING PROCESS 47
REFRENCES 59
CHAPTER THREE
RESEARCH METHODOLOGY 62
INTRODUCTION 63
RESEARCH DESIGN 63
CHARACTERISTICS OF SAMPLE SIZE 64
POPULATION AND SAMPLE SIZE 65
SAMPLE TECHNIQUES 66
METHOD AND DATA COLLECTION 68
TECHNIQUES FOR DATA ANALYSIS 69
VALIDITY AND RELIABILITY OF INSTRUMENT 69
SUMMARY 70
REFERENCES 71
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 INTRODUCTION 72
4.1 ANALYSIS OF RESPONDENTS PROFILE 73
4.2 ANALYSIS OF OTHER RESEARCH DATA 76
4.3 HYPOTHESES TESTING 83
4.4 SUMMARY 87
CHAPTER FIVE
DISCUSSION OF FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1 INTRODUCTION 88
5.2 DISCUSSION OF FINDINGS 88
5.3 CONCLUSION 91
5.4 RECOMMENDATIONS 92
5.5 LIMITATION AND SUGGESTION FOR FURTHER STUDIES 93
BIBLIOGRAPHY 95
APPENDIX 99