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USING EMPLOYEE APPRAISAL TO EVALUATE WORK PERFORMANCE IN BUSINESS ORGANISATION IN NIGERIA

ABSTRACT

This research work is designed to know the extent in which employee appraisal can be used to evaluate work performance any business organisation in Nigeria. And it is crystal clear that, the corporate objectives of any establishment are to make profit and continuity. These however, cannot be achieved successfully overnight unless there is serious commitment of the employees in such an organisation to work task before them. The research objectives which attempt to evaluate how employees performance appraisal promotes effective work performance in an organisation, and also an attempt to assess how appraisal reveal the needs of potential of employees. This research work adopts survey research to obtain data and data were basically primary data. The Chisquare test was used to test the hypothesis. It was concluded that the success of staff appraisal depends on the management and staff of the organisation. In conclusion, it was recommended that there should be flow of information between the boss and subordinate as regards the standard of performance and behaviour expected in the relation to the area to be appraised.

CHAPTER ONE

1.0 Introduction

1.1 Background of the Study

The corporate objectives of any establishments are to make profit and to ensure staying in existence. These however, cannot be achieved

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Description

TABLE OF CONTENT

Declaration.. iii

Certification.. iv

Acknowledgementvi

Table of Contentviii

List of Tables. x

CHAPTER ONE.. 1

1.0 Introduction.. 1

1.1 Background of the Study. 1

1.2 Statement of the Problem.. 2

1.3 Research Objectives. 3

1.4 Research Hypothesis. 4

1.5 Significance of the Study. 5

1.6 Scope of the Study. 5

1.7 Limitation of Study. 6

1.8 Historical Background of the Study. 6

1.9 The Organisational Chart9

1.10 Definition of Terms. 12

CHAPTER TWO.. 14

2.0 Literature Review.. 14

2.1 Introduction.. 15

2.2 Measurement of Performance Appraisal16

2.3 Techniques of Performance Appraisal17

2.4 Operational Imperative of Workable Performance Appraisal System.. 22

2.5 Content of Performance Appraisal System.. 28

2.6 The Post Appraisal Interview.. 30

2.7 Conduction an Appraisal Interview Hackett 198531

2.8 Deciding what to Appraise. 40

2.9 Acting on Appraisal45

2.10 Necessity of Performance Appraisal47

CHAPTER THREE.. 51

3.0 Research Methodology. 51

3.1 Area of Study. 51

3.2 Sources and Types of Data. 51

3.3 Study Population and Sample Size. 52

3.4 Instrument of Data Collection.. 52

3.5 Method of Data Analysis. 53

CHAPTER FOUR.. 54

4.0 Introduction.. 54

4.1 Presentation and Analysis of Data. 54

4.2 Interpretation of Hypothesis. 67

4.3 Conclusion.. 72

CHAPTER FIVE.. 73

5.0 Summary of Findings, Conclusion and Recommendation.. 73

5.1 Summary of Findings. 73

5.2 Conclusion.. 74

5.3 Recommendation.. 75

LIST OF TABLES

Table 1: Analysis of Questionnaire Administered and Return. 55

Table 2: Age Distribution of Respondent56

Table 3: Martial Status of Respondents. 56

Table 4: Sex Distribution of Respondents. 57

Table 5: Education Qualification of Respondents. 58

Table 6: Length of Service by Respondent in the Organisation. 58

Table 7: Position in the Organisation. 59

Table 8: Number of Times each Respondent had been Appraised. 60

Table 9: The idea of Conducting Employee Performance Appraisal is the best means to evaluate workers 61

Table 10: The Employee Performance Appraisal Reveal Training for the Workers 61

Table 11: Employee Performance Appraisal Lead to Increase in profit of the Organisation 62

Table 12: Employee performance appraisal lead to dismissal of employee.62

Table 13: There is no other better means through wish employee can be evaluated than performance appraisal63

Table 14: Employee Performance Appraisal should be conducted once in a Year in order to bring about Effectiveness. 64

Table 19: Employee should be Appraise by his Immediate Boss. 64

Table 15: Employee performance appraisal is expensive to be conducted hence, should be avoided 65

Table 16: Employee job performance appraisal make the organisation as whole a whole to be more effective. 65

Table 17: Workers know their stand in the organisation through the conduct of employee performance appraisal66

Table 18: Testing of Hypothesis 1. 67

Table 19: Testing of Hypothesis 2. 68

Table 20: Testing of Hypothesis 3. 70

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