Description
Abstract
This project focuses on assessment of the influence of conflict resolution on the performance of public organizations of some selected secondary schools in Karu local government area of Nassarawa state. This research work empirically explored the influence of conflict resolution on the performance of public organizations in some selected secondary schools of Karu local government area of Nassarawa State. The purpose of which is to investigate the influence conflict resolution on employees performance as well proffer solution to the problems of conflict. Public organizations are charged with the responsibility of providing services to the public, in performing its duties in a peaceful environment. The research design used for this study is survey, the population targeted for this study consists of all secondary schools in Karu local government area of Nassarawa state, which is a total of 20 schools. 100 workers were used as sample size and cluster sampling technique was applied. Instrument used for this study is the questionnaire. Data collected were collected from primary sources. From the analysis of the data, the findings show that conflict resolution influence employees’ performance in secondary schools of Karu local government area and conflict resolution has several positive effect on employees’ performance in secondary schools of Karu local government area such as building corporations, improving organizational innovativeness and leading to quality decisions. Following the findings, it was recommended that conflict resolution should be pursued and inculcated by the management of public enterprises. The essence of conflict resolution is to improve employee’s performance and commitment to work as well as conflict resolution leads to improvement in any organization, as such management should try to ensure peace should in workplace. Policies aimed at ensuring peace should be enacted and maintained.
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