| Content | CHALLENGES FACING THE NEWLY EMPLOYED SECRETARIES IN SELECTED MINISTRIES
ABSTRACT
This research study focuses on an investigation into the challenges facing the newly employed secretaries in selected ministries in Imo state. Specifically, five ministries located in Owerri, Imo state were investigated, ministers of lands, and survey, ministries of Agriculture and Natural Resources, works and Housing, education and finance. The study adopted simple random sampling techniques taking into consideration the five ministries and the “secretaries” experience with much emphasis on newly ones. Instruments for data collection were the questionnaire. In this study, three research question were formulated for the purpose which includes the role expected of the newly employed secretaries in selected ministries in Imo state, the office skills expected of newly employed secretaries in the ministries, and various challenges facing the newly employed secretaries in the ministers. The result of the finding reveals that the general agreements on the first research question are endorsed as strongly agreed. Also the calculated mean responses for the items under research question two reveals that the respondents strongly agree to all the skills identified as the required office skills expected of the newly employed secretaries in selected ministries in Imo State. In research question three, four out of the seven challenges indicated were strongly agree to as the challenges facing the newly employed secretaries, while the remaining three were strongly disagreed upon as challenges facing newly employed secretaries. It was therefore recommended that the executives and indeed all staff should extend their hand of fellowship to the newly employed secretaries they should either be abused or misused. The secretaries on their own part should work with caution.
| CHAPTER ONE
INTRODUCTION
1.1 Background Of The Study
Wherever Man is at the company he keeps is always influenced by his internal environment. The reason for doing that is that he is easily assimilated into the totality of work.
Generally, the secretary?s work can include many varied duties like research, typing, producing flyers, filing, transcription, screening telephone calls, appointments, liaising with clients and other staff members, attending meetings, composing of letters, making travel arrangement, supervising, training staff etc. The major role or tasks the secretary performs is to provide assistance to a manager or managers (Amoor, 2009).
The Modern Business Office is the office gazette with information and communication technology devoid of the traditional way or manual way of performing tasks. In modern world, no business or office can succeed without the Information and Communication Technology. It makes work to be done faster, clearer, and more accurate than the traditional method of using typewriters, duplicating machine, cutting of stencil, delay in - 17 - transmission of message, filing in cabinets in terms of storing information etc. but in modern business office Information and communication Technology had taken over every burden. Changes as a result of offices automation, has brought about new methods in carrying out functions performed by Secretaries in organizations. At the centre of the new trends in the office are the office information systems and these new trends in technological innovations place greater responsibilities on business educators and secretarial education students. Secretaries in the organizations of yesterday dealt with papers, worked with manual machines, relied on postal services for external communications and kept the office records in files and cabinets. Nowadays, secretaries do not deal with papers or carry out their duties manually because all office tasks are handled with electronic and telecommunication gadgets (Ntukidem, 2000).
1.2 Statement of the Problem
Office technology and innovation have affected the way things are done in the office. This means great transformation in the tasks performed by Secretaries in the modern business offices such as: Communication services, Computer operation, word processing, Database, Excel etc.
From observation and interaction of the researcher with some of the Secretaries, it was observed that some of the equipment and machines used in producing documents are obsolete and cumbersome and also not able to meet up with the current challenges in the offices with the global Technology of the 21st Century.
More so, from researcher?s interaction with Secretaries working in an organization it was found that some of them were not able to operate computers because they were adaptive to the use of typewriter which rendered their service in an organization useless and these made their employer to look for someone who is computer literate and acquainted with the new technologies. Another problem observed was that Secretarial Education teachers that is, those that found themselves in teaching line were not able to teach computer courses effectively even to operate computer was difficult instead they hired the services of people from other department to take the course or that particular subject.
In line with the stated problems, the researcher deemed it necessary to carry out this study in order to know the actual job tasks the Secretaries are required to perform in modern business offices.
1.3 Objectives of the Study
The major objective of this study is to investigate/examine the effect of working condition of secretary in an organization required in modern business offices and implication on Secretarial Education Curriculum in the North-Central Nigeria Unilever Nigeria plc.
The specific objectives are to:
1. Investigate the job-tasks which are required by the Secretaries in modern business offices in Nigeria Unilever Nigeria plc.
2. Examine the impact of Information Technology on the performance of Secretaries.
3. Examine the competencies required by Secretaries in performing job-tasks in modern business offices in the North-Central Nigeria.
4. Investigate the lapses in the current curriculum used in the preparation of Secretarial Education graduates for the job-tasks in modern business offices in the North-Central Nigeria.
1.4 Research Questions
To further focus on this study, the following research questions are posed:
1. Are secretaries in Unilever Nigeria Plc likely to resign if they are not satisfied with the working conditions of the organization?
2. Does the work environment in Unilever Nigeria Plc encourage secretaries to put in longer hours in their jobs because they are adequately compensated in terms of better salaries, attractive housing allowances, transport allowances, etc?
3. Does the work environment in Unilever Nigeria Plc provide opportunities for secretaries to grow and develop them intellectually?
4. Are there external training programmes organized by the company for secretaries to improve themselves and enhance the performance of their jobs?
1.5 Scope Of The Study
The study is not designed to cover the manufacturing companies in Nigeria but it is limited to Unilever Nigeria Plc, Aba office. Efforts have been specifically devoted to find out how the effect of internal environment affects the job performance of staff of Unilever Nigeria Plc for this purpose; the study covers both the junior and middle level management staff.
1.6 Limitation Of The Study
This is limited to Unilever Nigeria Plc Aba office in Aba metropolis due to time and logistics constraints, which made extensive coverage of the manufacturing location impossible.
1.7 Significance Of The Study
This study will explore the effect of working condition on secretary performance and the make-up of what constitutes a good organizational productivity in the company used as a case study. It is intended to be of interest to the top management in the manufacturing companies who would find the study very essential as a guide in structuring the internal environment and make it a better place, putting all the necessary facilities in place to enhance efficiency and also increase the level of job performance.
1.8 Definition Of Terms
In this research the under listed terms shall be deemed as having the following meanings respectively:
Secretary: an employee who does clerical and administrative work in an office for a person or organization.
Environment: Surrounding conditions that influence development or growth.
Employee: Someone who works in an office or a person, who performs services for an employer under a contract of service.
Performance: This is the act of doing a piece of work which one is either ordered to do or promised to do. It could be as the result of an act, which is measured in quality or in quantity.
Productivity: The rate or efficiency of work especially in manufacturing production.
Organization: a group of people identified by a shared interest or purpose.
1.9 Historical Background Of Unilever Nigeria Plc
Unilever Nigeria Plc, formally known as Lever Brother Nigeria Plc is one of the oldest manufacturing outfits in Nigeria; the company was established in 1983 to manufacture soap using palm oil. Over the years the company diversified and expanded its operation to the production and market toilet soap, non-soapy detergent, foods and personal products including tooth pastes, body cream, lotion and body care product.
The company through selected acquisition has strengthened its merger with Lipton Nigeria limited in 1985, Chesebrough product limited in 1988 and lately in 1995 with Unilever Nigeria Plc. In order to ensure sustenance in management, the company now has four manufacturing sites for its operation from the original site at Apapa, the premier and largest site produced soap such as sunlight, personal products mainly tooth paste and range of Vaseline, the second oldest site, Aba, it devoted to the product of the non-soapy detergent powders and bars. Here, the company makes such popular brands as Omo. The third and newest of the plant commissioned in 1993 is the ultra-modern food factory in Agbara, where the company produces Royco, blue band among others and of course the fourth the Ogun site where such products as Elide, peers, etc, are produced.
The company is fully committed to backward integration and self-sufficiency and has made considerable progress in its effort towards local sourcing and development of raw materials. The tea plantation on the manbilla, plateau under sources the company?s unrelenting drive for self-sufficiency. The first crop of tea was harvested for test packing at the end of 1991 and a processing factory for the tea leaves has been completed on site. The company has also built a large palm kernel mill at its Aba factory to improve the supply of vegetable oil an essential raw material for soaps and edibles production. It is also making investment in oil palm plantation in order to improve its local sourcing. Unilever Nigeria plc range of quantity products are distributed and sold at uniform prices all over the country. The company struggles to lead in all its core markets of fast moving customer products and achieve strong profitable growth by being the best at identifying and meeting consumers? needs. | CHAPTER ONE
1.0 Introduction
1.1 Background of the Study
Communication is an indispensable administrative tool. It permeates every facets of organization. It is a crucial instrument of social interactions and a medium through which all relationships are established and maintained. Communication is the transmission of common understanding through the use of symbols. The term communication is derived from the Latin word. (Communis), which means ?to share? (Ezezue,2008:65). Sharing denotatively implies ?partaking? ?co-operating? hence it is a social activity, but unless a common understanding results from the transmission of symbols (verbal or non-verbal), there is no communication, (Donnelly, Gibson and Ivancerich, 1984:34). Effective managerial communication is strategic for organizational goal achievement.
Managers who are striving to become better communicators must accomplish two separate tasks first, they must improve their message ? the information they wish to transmit. Second, they must improve their own understanding of what people are trying to communicate to them; they must strive not only to be understood but also to understand others. While an organization has its physical setting, purpose and objectives, organization members have their individual objectives also. All these interplay in organizational setting, creating what we refer to as organizational climates.
However, ineffective communication in an organization may result in uncertainty, apprehension and dissatisfaction, these results to, poor productivity. It is therefore necessary that managers communicate with employees effectively. The extent to which a manager accomplishes corporate goals depends on his ability to communicate effectively (Herich, 2008). The fact remains that many executives still do not understand what communication is and its role in the success of an enterprise (Nnamseh, 2009:114). Effective communication enhances organizational relationship and minimizes strikes and lockouts. Administrative purposes and goals are sometimes defeated when communication is not effective. Wastes and costly mistakes have been made due to gaps in communication. From the above scenario, the need arises for a critical assessment of the role of communication in strategic management of organizations.
Communication is an indispensable function in achieving administrative goals. Getting the message across effectively and having it understood is a prerequisite to progress. There is no point in moving forward if the basic message is lost, or there are barriers in the process. This quickly reminds us of the biblical story of the construction of the Tower of Babel, the execution of which was a total failure because the builders could not communicate among themselves. Business organizations exist for the purpose of achieving predetermined goals and objectives. Actualization of these objectives ultimately requires a manager working with and through people. In this context, communication plays a vital role in the attainment of these goals. Its failure could then be traceable to poor application of communication. Incidentally, some managers do not often realize that communication is the vehicle that drives all the managerial functions. Success or failure of managerial functions depends to a great extent on the role of communication in the organization.
1.2 Statement of Problem
Organization cannot achieve its administrative effectiveness without communication. Communication which is one of the life sources of an organization is very necessary in an organization because without it people cannot interact with each other. For example if the employees in an organization would not know the organizations objectives, they would not strive to achieve the organization?s objectives. The following would also ensure as a result of problems in the communication structure of an organization.
i. The manger would not be able to inform employed of changes.
ii. The managers would not be able to train their worker reports so the worker not poses the skill they need to carry out their jobs.
iii. The employee in the organization would not know what their roles and responsibilities were so they would not be able to carry out their daily tasks and duties
iv. There would be dissatisfied customer?s at a result of poor customer?s service
v. The organization would not be aware of their computers activities.
1.3 Objectives of the Study
The major objective of this study is to determine the relevance of communication skill on administrative effectiveness. Other specific objectives include:
a. To evaluate the impact of communication in achieving the administrative effectiveness.
b. To find out the most suitable pattern of communication adopted by the organization.
c. To bring to the fore the barriers to effective communication.
1.4 Research Question
1) Is communication in an organization a necessary instrument for achieving administrative goals?
2) Are the communication modes and principles clearly understood and implemented by the management of Power Holding Company, Dugbe, Ibadan.
3) Can effective communication exist in every organization
4) Is communication the backbone in an organization
1.5 Significance of Study
The significance of the research study is as follows:
i. It provides realistic solutions to the problems or impediments to the development of communication skills in Power Holding Company of Nigeria, Dugbe District, Ibadan.
ii. It exposes the numerous problems or impediments to the development of communication skills in an organization.
iii. It exposes the level of communication in an organization
iv. Since the study exposes the level of communication development in Power Holding Company of Nigeria, Dugbe District, Ibadan, other organization are challenged.
v. It will serve as a guide to further research study
1.6 Scope of the Study
The study ?Relevance of Communication Skill on Administrative Effectiveness? in which Power Holding Company of Nigeria, Dugbe District, Ibadan is a case study area such as communication historical background measuring of communication, principles, introduction development of communication skills in PHCN, Ibadan.
1.7 Definition of Terms
Some of the terms used in this work are listed and defined below:
1. Effectiveness: is the capability of producing a desired result or the ability to produce desired output. When something is deemed effective, it means it has an intended or expected outcome, or produces a deep, vivid impression
2. Communication: The process of conveying information from a sender to a receiver with the use of a medium in which the communicated information is clearly understand the same way by both sender and receiver.
3. Communication Skill: The ability to convey information to another effectively and efficiently. Business managers with good verbal, non-verbal and written communication skills help facilitate the sharing of information between people within a company for its commercial benefit.
4. Effective: Producing a desired or intended result
5. Administrative Effectiveness: it is reasonable to consider whether alternative means exist for achieving the same ends. Control theory holds that organizations require mechanisms of control to ensure that members attend to organizational outcomes
6. Effective Communication: is a communication between two or more persons wherein the intended message is successfully delivered, received and understood.
7. Barrier: An obstacle that prevents communication, movement or access | CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF STUDY
The history of communication dates back to the earliest signs of care men, when they used symbols, paintings, and writings to communicate with one another communication can range from very subtle process of exchange to full conversations and mass communication.
Human communication was revolutionized with speech perhaps 200,000 years ago symbols were developed about 30, 000 years ago and writing about 7, 000 years, communication can be defined in the following was: as the process of conveying information from a sender to a receiver with the use of a medium in which the communicated information is understood the same way by both sender and receiver.
It can be defined in the context of an organization as the process of transmitting information ideas, ideas, thoughts, opinions and plans between various parts of an organization.
The impact of communication is an organization can not be discussed without to trace back to the historical background of organizational communication. The field traces its lineage through business information business communication and early mass communication studies published in the 1930?s, until then organizational communication as a discipline consisted of a few professor within speech department who had particular interest in speaking and writing in business settings.
Several seminar publications standout as works broadening the scope and recognizing the importance of communication in the organizing process and using the term ?organizational communication?. Nobel Laureate Herbert Simon wrote in 1947 about ?organization essential to organizations.
In the 1950?s organizational communication largely on the role of communication in improving organizational life and organizational output the 1980?s the field turned away from a business concerned more with the constitute role of communication in organizing.
After some experiments that was conducted by some scholars it was concluded that the structure of communication within an organization will have a significant influence on the accuracy of discussion the speed with which they can be reached and the satisfaction of the people involved.
In an organization such as Simmy industries Nig Ltd the modes of communication approach are formal and informal. Informational communication generally is associated with interpersonal horizontal communication, this form or communication was primarily seen as a potential hindrance to effective organizational performance but this is no longer the case as informal communication has become more important to ensuring the effective conduct of work in modern organization.
Formal communication which is also known as downward communicate is used by the top levels management to communicate to the lower level. This is used to important policies guidelines etc.
1.2 STATEMENT OF THE PROBLEM
Organization cannot effectively operate without communication. Communication which is one of the life sources of an organization is very necessary in an organization because without it people cannot interact with each other. For example if the employees in an organization would not know the organizations objectives, they would not strive to achieve the organization?s objectives. The following would also ensure as a result of problems in the communication structure of an organization.
i. The manger would not be able to inform employed of changes.
ii. The managers would not be able to train their worker reports so the worker not poses the skill they need to carry out their jobs.
iii. The employee in the organization would not know what their roles and responsibilities were so they would not be able to carry out their daily tasks and duties
iv. Their would be dissatisfied customer?s at a result of poor customer?s service
v. The organization would not be aware of their computers activities.
1.3 PURPOSE / OBJECTIVES OF THE STUDY
This research is aimed at helping the organization know of the importance of effective communication or the impact of communication on organization goal attainment.
In the context of this study the objectives of this study would include the following:
1) It helps the organization creates a mutual understanding environment between the management and employees
2) To know if the management of the organization employees understand the term ?the impact of communication
3) To know its contribution to the overall performance of the organization
4) To know the barriers or impediments to communication in Simmy industries Nig. Ltd
5) To suggest possible solutions to this problems
Other organization would also see the benefits of this study and hence will make them appreciate the impact of communication in an organization its benefits.
Finally, this study would serve as a frame of reference for students and researchers of related fields who may conduct similar enquires into this topic.
1.4 RESEARCH QUESTION
1) Is communication in an organization a necessary instrument for organizational goal attainment
2) Are the communication modes and principles clearly understood and implemented by the management of Simmy industries nig Ltd Anambra State.
3) Can effective communication exist in every organization
4) Is communication the backbone in an organization
5) Are communication modes and principle whole somely applied or implemented in Simmy industries Nigeria Plc Anambra State.
1.5 SIGNIFICANCE OF STUDY
The significance of the research study are as follows:
i. It provides realistic solutions to the problems or impediments to the development of communication skills in Simmy industries Nig. Ltd Anambra State.
ii. It exposes the numerous problems or impediments to the development of communication skills in an organization.
iii. It exposes the level of communication in an organization
iv. Since the study exposes the level of communication development in Simmy industries Nig Ltd other organization are challenged.
v. It will serve as a guide to further research study
vi. It can be used as a comparison with other organization
1.6 SCOPE OF THE STUDY
The study ?the impact of communication on organization goal attainment? in which Simmy industries tries Nig. Ltd Anambra State is a case study area such as communication historical background measuring of communication, principles, introduction development of communication skills in Simmy industries Nig Ltd, types / modes of communication in an organization (Simmy industries Nig Ltd Anambra state impediments or barrier to communication in Simmy industries Nigeria Ltd, possible solutions to the barriers .
1.7 LIMITATIONS OF THE STUDY
The following are some of the factor that stands against the completion of this study they include:
i. Time factor
ii. Financial limitation
iii. Distance between the researcher and the place of case study (Simmy industries Nig. Ltd Anambra State)
iv. Lackadavical attitude of some respondents
v. Education level of some employee in Simmy industries Nig. Ltd Anambra State.
1.8 DEFINITION OF TERMS
Some of the terms used in this work are listed and defined below:
1. Attainment: To succeed in accomplishing an aim
2. Barrier: An obstacle that prevents communication, movement or access.
3. Communication: The process of conveying information from a sender to a receiver with the use of a medium in which the communicated information is clearly understand the same way by both sender and receiver.
4. Developments: This is the growth of something so that it becomes advances and stronger
5. Effective: Producing a desired or intended result
6. Impact: A marked effect or influence
7. Impediments: those things that cause hindrance or obstruction.
8. Organization: An organized group of people with a particular purpose such as business. | CHAPTER ONE
INTRODUCTION
1.1 background of the study
Many authorities have contributed immensely to the success of defining public relations. Some scholars believed and wrote on it as act (deed) representing a group or organization.
Public relations is deliberate planned and sustained effort to establish and maintain mutual understanding between an organization and its publics. British institute of public relations (IBPR).
According to Roger Hayward as quoted by Adegoke (2001:1) says that public relations is the propagation of the personality of the organization. This states the importance of communication between the organization and its public. Roger HaywardÕs definition has something to do with the British institute of public RelationÕs (IRPR) definition because both state the duty of public relations officers in promoting, projecting and representing the organization and at the same time relating with the publics of the organization both the internal and external publics. Public relations project the management personality of which the public relations department represents, through their activities with the use of their perspective tools (i.e. print and electronic media).
The aim is to create favorable atmosphere between an organization and its publics.
Sam Lack (1962:62) asserts that public relations involve anything that is focused, improving and enhancing the flow of communication between institution and its publics.
1.2 statement of the problem
This research has observed that in so many organizations, management neither recognize nor appreciate public relations efforts in Nigeria. The management does not realize the public relations activities in building and enhancing a good image for the standard of the organization.
It has been observed that the management attitude is lukewarm and non-challant towards public relations department and their activities. Besides, they donÕt want to spend money on its activities such as organizing seminars workshops, symposium etc. this is because of the errornous and selfish belief to the organization.
Therefore, this study will look at the impact of public relations programmes on the image of business organization, a study of Premier Brewery Onitsha.
1.3 research questions
1. Hw can public relations programme be used in bridging communication gap between organization and its public?
2. What role is public relation programme playing in creating good image for premier Brewery Onitsha?
3. How effective has public relations programmes been to influence the behaviour of their publics?
4. Has public relations programmes been able to create and enhance cordial relationship between the management and workers of Premier Brewery?
5. Does public relations programmes help Premier Brewery during crisis?
1.4 purpose of the study
1. To know how public relations programmes can be used in bringing communication gap between organization and its publics.
2. To study the role of public relations in creating good image for Premier Brewery Onitsha.
3. To examine how effective public relations programmes are in influencing the behaviour of the publics.
4. To study how public relations has been able to create and enhance cordial relationship between the management and workers of Premier Brewery Onitsha
5. To analyze how helpful is public relations programmes to Premier Brewery.
1.5 significance of the study
At the and of this study, the following will benefit from the findings of the study.
Organization: Different organizations will know the benefits of public relations through the result of the findings and how they can use PR for their gain.
Researcher: future researchers who will be researching in the are related to this will find this work relevant.
Students: public relations students and Mass communication students will as well understand the importance of their course of study to the industrial development.
1.6 scope of the study
This study is limited only to the role of public relations programmes on the image of organization. It is also limited to the staff and management of Premier Brewery. Though there are other organizations but because of time and financial constraint this study is limited to this organization.
1.7 limitation of the study
Time: the available time to carry out this study is relatively short, this pose a lot of limitations to the work.
Finance: inadequate finance to travel and browsing for relevant materials is another limitation to the study.
Material: at present there are only few literature materials available on this topic, this is challenging to this work.
1.8 Definition of terms
1. Publics: a group of person with similar aspiration and ideas, interest and characteristics that is of importance to an organization.
2. Public relation: is the deliberate planned and sustained effort to establish and maintain mutual understanding between an organization and its publics.
3. Relations: the way in which two people or group behaves towards each other or deal with one another.
4. Organization: A group of people who form a business together in order to achieve a particular aim or a group with a particular purpose. | CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
In recent times, there is the observation that males are dropping out of secretarial profession. A critical look at this statement reveals that the secretarial profession is being dominated by females in recent years. The sole aim of every organization is its survival and continuous profitability. As a result of this, employers of labor are making conscious efforts to ensure that organization chavel high caliber of employees who will contribute vigorously to the achievement of the organizational goals and those that are portray good image of the organization. Considering numerous and sensitive nature of secretarial profession, there is need for balanced labor force to save the employers from the problem of whom to employ and whom not to employ. In the past, secretarial profession was perceived to be for females only and that males who engage in it do so as a last resort. Some have impression that secretaries are females who took down notes and correspondence like shorthand and transcribe on the typewriter for male executives or managers. A female manager organize and run small offices for their male employers, they carry out all office jobs ranging from hiring junior staff keeping cash book and arranging for the day- to- day office routines. They are also regarded as a mediator between the channel of communication between their employers and the rest of the staff with constant demand on their ability. Furthermore, they are expected to tactful, loyal, efficient and discrete and maintain confidentiality. They are expected to put in all their energies and enthusiasm to their employer?s interest, protecting him from undesirable demand and interruptions. This assumption about secretaries in the past as ?female who run office for male employers or boss? is not the case these days. Recent analysis has shown that the advancement of Office Technology and Management profession was expanded and this is becoming more complex and challenging the roles of secretaries have increased tremendously to include other functions which are of great importance to any organization these made it possible for male to engage in the profession not as a last resort once more. At least in out of five secretaries two are males.
National Secretarial Association of the United State of America defines a secretary as an executive assistance, posing a good mastery of office skills and ability to assume responsibilities without direct supervision, display initiative exercises judgment and make decision within the scope of his/her authority.
Harding (1988) went further to define a secretary as ?one who provides a full range of management support which calls upon in a variety of skills and abilities that would certainly not be prerequisite office staff generally?. In these definitions, we see that secretary is an important officer in any establishment his works has even become more technical especially the advent of computers and other machines
1.2 STATEMENT OF THE PROBLEM
Today, it is observe that many employers, of labor prefer female secretaries to their male counterparts, reason for this have not been attributed to the non- performance of male secretaries but as a result of the fault that female secretaries are more useful in other areas than official duties. Also, male secretaries are perceived to be more assertive than female secretaries and such formed opinion that they will not be submissive to contributed authorities. The issue of down-turn in male students enrolment in secretarial studies department is reaching an alarming properties as industries employ more female secretaries this among others problems gave rise to this topic generally, the problem include that?.
1. It is not known whether parents no longer afford to support their male children financially once they got close to adulthood.
2. It is today a saying that male are becoming impatient with the unemployment status of the male graduates in the society. This gives us a serious concern.
3. We do not know why employers of labor prefer female secretaries to their male counterparts.
4. Some argue that the pronoun ?she? used to mean every category of secretarial profession is meant for females, the male students might be therefore feeling that there is no future to look forward to in the profession.
1.3 PURPOSE OF THE STUDY
The major purpose of this study is to investigate the factors responsible for down-turn in male student?s enrolment in Office Technology and Management department especially the study seeks to
1. To find out the causes of decline in male student?s enrolment in Office Technology band Management Department.
2. To ascertain the altitude of male towards Office Technology and Management program.
3. To determine if the image of technology and management studies is poor in the society.
4. To identify if male secretarial students graduate do not secure employment easily.
1.4 SIGNIFICANCE OF THE STUDY
The significance of this study cannot be over emphasized, the study can be parameter to check the incessant exist of male student?s enrolment from Office Technology and Management Studies.
1 The studies will re- awake interest of male students? enrolment in the study of Office Technology and Management Studies.
2 The study will proffer solution on how to tackle the imbalance supply of quality secretarial staff for our industrial growth particularly now that secretarial functions are very challenging.
3 Furthermore, the outcome of this study will serve as reference for students of Office Technology and Management Studies and lecturers who wish to gain more knowledge on this subjects.
1.5 RESEARCH QUESTIONS
1 What are the sources of down-turn in male student?s enrolment in Office Technology and Management studies Department?
2 To what extent is the image of secretarial studies poor in the society?
3 What are the altitudes of males towards Office Technology and Management studies programme?
4 To what extent do male secretarial graduate secure employment?
1.6 SCOPE OF THE STUDY
The study of the down-turn in male students? enrollment in Office Technology and Management studies department is such that would have taken the researcher too many higher institutions and some organizations but as a result of financial constants. |
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