DESIGN AND IMPLEMENTATION OF AIRLINE BOOKING SYSTEM A CASE STUDY OF AERO AIRLINES NIG LTD

Description

ABSTRACT

Airline booking and ticketing in a commercial airline company is a project work aimed at creating a system that will enable travelers book their flight by making bookings. As the world is turning into a global village with almost every aspect of human endavour getting computerized, the aviation industries management is looking forward to making available their flight bookings online.

This project research involves the design and implementation of an airline bookings aimed at overcoming the undesirable problem associated with the manual system. Here, we design a computer program that will Replace the existing manual system. Enable travelers to make flight booking In this project, the implementation of the computerized system will be carried out using PhpMysql.

CHAPTER ONE

INTRODUCTION

1.1Background of the Study

Throughout commercial airline history, the timely movement of aircraft, passengers and cargo has required the even more timely movement of information. This was never truer than today, where information has become not just an operational tool, but a competitive weapon. To capitalize on this information, the technological revolution and the information society have brought us a dazzling set of capabilities. But, they have also brought us a bewildering array of options for services, costs, methods and products. Many managers find themselves faced with too much of a good thing, too many alternatives. But, airline today means business. Commerce and tourism are the engines of economic development in todays world. In Airline industry, Airlines, airports, and even governments are competing against each other for travel related income. Staying in front means making investments in enhanced customer service tools, improved management awareness, quicker access to operational information, etc.

All of the technology and service options, and the need to make rapid, well informed decisions, means that many organizations are finding it increasingly difficult, and expensive, to find and retain staff to meet the demands. The effective use of Airline Information System can help solve this problem.

Multidatabase system for seat booking and ticketing is a very powerful integrated computerbased system for managing the technical operations activities of an airline, or aircraft fleet operator. The system can be used worldwide by large and small companies operating many types of fixed and rotarywing aircraft.

The software designed will be used to collect, store, and analyze information about seat booking and ticketing within the industry.

1.2Statement of the Problem

As aviation industry is expanding, a lot of airlines are coming up. The passengers need to book for their flight tickets. The manual method of going to their local offices to book for their flight ticket is becoming obsolete and tasking. Flight schedule information needs to be publicized to passengers.

Hence the need for a wide range of publicity and enabling direct information passage to the centers.

1.3Aims and Objectives of the Study

In developing an airline seat booking system, we will always keep in mind to provide to the users the best usability, flexibility and security.

Therefore, we need to make the user interface very flexible and understandable. Moreover, since the record updates is a database we need to consider about security issues so that flight booking information retrieval is not interrupted. The new system is designed to take care of the following:

Create an online system for customers to view all domestic flights.

Create an online system for customers to view domestic flight schedule and their flight rate.

Enable online flight bookings.

Give online access to passengers suggestions or complaint on flight operations.

Showcase flight maintenance information to customers

Give passengers access to send their complaint about flight operations or services.

Creates online news publication for flight operators accessible to customers.

Makes available the number of flights operated by an airline.

Maintain a robust database for flight information management

1.4Purpose of the Study

The main purpose is to design and implement an airline seat booking system. This system will also include flight schedule system and provides facilities for confirming flight tickets.