Description
Abstract
A follow-up study on the proficiency of the national diploma (ND) secretarial studies graduates of the Federal Polytechnics Nekede, Owerri. This work has been designed to look at the performance and jobs motivation and job satisfaction in five selected organizations and parastatals in Imo State of Nigeria and carefully suggest solutions to the topic under review. The need for the study has arisen from the recognition of the important role secretarial staff play in an organization. The research study is divided into five sections. Chapter one has the introduction, which explains the proper proficiency of an ideal secretarial staff and her functions. It also contains the background of the study where the researcher unveiled the job performance on the impact of motivation and hob satisfaction on the secretary’s productivity. It also has the objectives of the study research work. It also has the objectives off the study research questions, delimitation, significance and assumptions of the study. Chapter two contains all related literatures on who is a secretary and their different works that were reviewed. The researcher reviewed the ideas of past researchers and authors on the study of proficiency and job performance. For which they were credited. Chapter three emphasis on the research methodology. The research method adopted is survey research. Data was obtained through the use of questionnaire and oral interview. In chapter four, the presentation, analysis and interpretation of data was formulated. It was in this chapter one of this work were tested and confirmed. Chapter five has the summary of findings, recommendation and conclusion. The researcher summarized her findings and exposes others that were not required in the questionnaire but necessary to authenticate this study. It is on this basis that the researcher made her recommendations and suggestions.
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