Factors that affect the effective performance of secretaries in Imo state civil service – case study of ministries of commerce, industry and education

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Abstract

Factors that affect the effective performance of secretaries in Imo state civil service – case study of ministries of commerce, industry and education.

This research work was carried out to find out factors that affect the effective performance of secretaries in Imo State. The population of this study was 50 secretaries employed in the Imo State Civil service. 30 secretaries were sampled from the different categories. Questionnaires were administered to the respondents and returned. The data collected were analyzed using a 4 points Likert scale and mean score. 5 research questions were used to guide the study. The researcher found out those factors that affect the effective performance of secretaries are the major factors that stabilize organizational goals. Recommendations were made based on the findings, which would help secretaries to perform very well in the organizations.