MOTIVATIONAL IMPERATIVES IN SERVICE INDUSTRY

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Table of content

1.1 BACKGROUND OF THE STUDY

1.2 STATEMENT OF THE PROBLEM

1.3 PURPOSE OF THE STUDY

1.4 RESEARCH QUESTION

1.5 SIGNIFICANCE OF THE STUDY

1.6 SCOPE AND LIMITATIONS TO THE STUDY

1.7 DEFINITION OF TERMS.

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1 THEORETICAL FRAMEWORK FOR THE STUDY

2.1.1 THEORIES OF EMPLOYEE MOTIVATION

2.1.2 OTHER THEORIES OF MOTIVATION

2.1.3 MOTIVATION AND JOB SATISFACTION

2.1.4 METHODS OF JOB MOTIVATION

2.2 BACKGROUND HISTORY OF NEPA

2.2.1 FUNCTIONS OF THE PHCN INCLUDE

2.2.2 NEPA PHCN PROBLEMS.

2.3 CURRENT LITERATURE ON THEORIES POSTULATED RELEVANT TO MOTIVATION.

2.3.1 CONTRIBUTION OF MOTIVATIO IN MANAGEMENT

CHAPTER THREE

3.1 RESEARCH METHODOLOGY

3.1.1 RESEARCH DESIGN

3.1.2 THE QUESTIONNAIRE DESIGN, DISTRIBUTION A COLLECTION OF RESPONSE.

3.1.3 INTERVIEW QUESTIONS

3.1.4 OBSERVATION TECHNIQUE

3.2 SOURCE OF DATA COLLECTION

3.2.1 PRIMARY DATA

3.2.2 SECONDARY DATA

3.3 POPULATION OF THE STUDY

DETERMINATION OF SAMPLE SIZES/SAMPLE SELECTION

3.5 SAMPLE PROCEDURES

3.6 VALIDITY ON RELIABILITY

3.7 STATISTICAL TOOL

CHAPTER FOUR

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

4.0 QUESTIONNAIRES PRESENTATION

4.1 DATA PRESENTATION AND ANALYSIS

4.2 Testing Of Hypothesis

CHAPTER FIVE.

CONCLUSION, SUMMARY OF FINDINGS RECOMMENDATION

5.1 CONCLUSION

5.2 SUMMARY OF FINDINGS

5.3 RECOMMENDATIONS

5.4 SUGGESTION FOR FURTHER RESEARCH

REFERENCE

BIBLIOGRAPHY