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This study looks into the role of bureaucracy in achieving organizational objectives in Nigeria. The purpose of the study is to ascertain the impact of bureaucratic norms towards effective service delivery. The survey method of descriptive research was used for the study. The main instrument used in data collection for the study was a questionnaire. The response was filled with interpretation revealed that bureaucracy has too much process which may be flexible or rigid and full of innovation over secretiveness depersonalization of relationship and that bureaucratic bottleneck, red-tapism, nonchalant attitude of workers was as a result to achieve the optimum and accurate output and goals. Also, it was recommended from the study that organization should see workers as human beings and not too flexible but a balance should be struck, and employees should be careful in decision making, suggestion and innovations that will bring a positive change should be welcomed in every organization both big or small but most especially the large organization in particular. 

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