Design and implementation of web-based water billing system with SMS alert



Abstract Billing is a critical function of most Water Boards especially towards sending the bill to their consumers. Most problems, currently seen, result from the manual processes followed. Calculation errors, delays in system updating and bill sending, also  report  tracking issues  are the  major  problems  that  water boards  find  difficult  to find  answers  for.  This  project work provides a solution called an SMS  based water billing system  to collect,  process  and  notify consumers  about  consumption. This system  will  be  reliable,  efficient  and  accurate  to  suit the requirements  of  Imo state  water board.  The  proposed  solution  uses evolving Mobile  Technologies known as SMS,  over a  solution  which  uses web applications to handle the organization’s day to day transactions which will allow the water board to send bills to their consumers via SMS and consumers to pay their bills . The burden on  the  billing  is  lessened  and  other  new  features have  also  been  introduced.  Consumer interaction with the organization is improved and consumers can easily view their monthly water bills by login to the organization’s web site. The methodology adapted in this research project work was Structured System Analysis and design methodology which followed waterfall approach. The tools used are web development tools which include HTML, CSS, JAVASCRIPT, PHP, MYSQL and BOOTSTRAP for responsiveness purpose.

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