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DESIGN & IMPLEMENTATION OF COMPUTER BASED MARKETING INFORMATION SYSTEM A STUDY OF GUINNESS NIG. PLC ENUGU

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ABSTRACT

Marketing, production, and manufacturing firms have the basic problem of information flow between the various departments within the organization.

This research is intended to highlight the role of a computerized marketing information system in Guinness Nig Plc Compare to the manual system of marketing. To identify the various problems involve in the existing marketing information system of Guinness Nig Plc is the purpose of this research and to the proffer solutions to them. Data were collected both by interview methods and observation method. Marketing models had developed in this research as well as marketing system. Secondly, the study also investigates how Guinness Nig Plc manages the marketing information system. Therefore, the researcher will be developing a system that will enable Guinness Nig Plc to manage their market information within their location across Enugu. A design a system application that will have the required functionality to manage the market environment is design using Microsoft visual studio as its development environment and VB as its programming language and its database with SQL database this system will have a functionality of validating with the web platform which VB script will be used to achieve the project work which will be implemented at the end of this research work. Finally computer based marketing information system is suggested as a solution to more structured, efficient and effective marketing control.

CHAPTER ONE

1.0 INTRODUCTION

The ultimate aim of manufacturers is to produce goods they can sell to users immediately at a profit. An interaction between the producer and the consumer tales place. This interaction is initiated, developed, and managed by producers marketing staff. The business function of marketing is concerned with the planning, promotion, and sale of existing products in the existing markets and development of new products and new markets to better serve present and potential customers.

Today marketing performs a vital function in the operation of a business enterprises i.e. as the primary interface between the manufacturer and the customer. Performing the marketing function in business has become a much difficult assignment because of the dynamic environment of todays activities which includes:

Rapidly changing market demands

Steadily increasing consumers pressure

Proliferation of new products

Intensified competition

Growing government regulations.

Business firms have increasingly turned to the computer to help them perform the vital marketing functions in the face of the rapid changes of todays environment. Computer, therefore, because of its speed, memory capacity, versatility and accuracy, has been the catalyst in the development of marketing information system, which integrate the information flow required by the many marketing activities. Computer is also used to make business decision involving millions of naira and so saves man from a tremendous amount of time consuming work.

Today computer is used as a control system for controlling marketing costs, diagnosis of poor sales performance. Nevertheless, computer is also used as research system for advertising strategy, pricing strategy and evaluation of advertising expenditure and continuous experiment.

This project work, computer based marketing information system is taken to critically analyse and fashion out ways of implementing computer in Guinness Nig Plc.

In this chapter, the researcher established the aim, limitation and purpose of the study, scope, statement of the problems, assumption and definition of terms.

1.1 STATEMENT OF THE PROBLEM

The Guinness Nig Plc produces and markets over four different brands of alcoholic drinks. These products are sent to the various stored and other branches or deport with the country. The large volume of stock coupled with the vast distribution not work creates some control and management problems.

The operation of the Enugu deport presently is completely manual and lacks some degree of information retrieval facilities. So, obtaining, storing and updating information on each of the items is not an easy task. It takes hours and at times, days, to locate any information acquired due to the volume of files involved.

1.2PURPOSE OF THE STUDY

The purpose of the study is to design a computer based marketing information system for Guinness Nig Plc.

1.3AIMS OF OBJECTIVE

The aim of this research is geared towards finding the procedure employed by the management of Guinness Nig Plc in obtaining information from the marketing department and to keep track records of available items when needed, its reorder, and to indicate the product that are not selling in order not to waste money in keeping stock of the quantity of good purchases, sold, and produced.

The project objective is to find solution to the misinformation of the flow of data between the marketing procedure and the management decision, by introducing a computer based marketing information system which will reduce the misinformation, be faster, accurate, reliable and improve output report that will help the management in her plans and decision making.

Because of the above problem highlighted in the old system, it becomes necessary that a new computer based data base management system may be designed to handle the duties.

1.4SCOPE OF THE STUDY

The study is attempted to analyse the marketing concept of the Guinness Nig Plc and the ways of improving its effectiveness with the aid of computer.

The study is limited to Guinness Nig Plc Enugu depot with research from the marketing department.

1.5LIMITATIONS

Some problems crop up in the course of carrying out the research. These are:

1.Financial constraint

2.Time factor

3.Insufficient information from the marketing department

1.6ASSUMPTION

I assumed that computer could be applied only to the areas selected below:

1.Distribution of products

2.Stock control

Data processing and information retrieval

3.Daily record form

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