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CHAPTER ONE

INTRODUCTION

In common with other public sector institutions, Higher Education Institutions HEIs are seeking to maintain the three Es of efficiency, effectiveness and economy, by adopting private sector managerial techniques. Business Process ReEngineering is currently been used as a change management strategy in a number of UK Higher Education Institutions. A number of interrelated pressures have created the need for change in polytechnics: expansion of higher education; changing student profile; pressures from industry; increased competition; information technology IT capability.

1.1 BACKGROUND OF THE STUDY

Caritas University is a private university approved by the federal government of Nigeria on December 16 2004. It is situated in Enugu and was officially opened on January 21, 2005 by the then Minister of education Prof. Fabian Osuji with all its student staying in hostel. It is the second catholic University in Nigeria founded by Rev Fr Prof Emmanuel Paul Mathew Edeh C.C.Sp OFR. The proprietor of the University is the sisters of Jesus the Savior, a religious congregation founded by him.

1.2 STATEMENT OF PROBLEM

The management of human resources has remained the most complex aspect of many organizations. In fact, this had been the reason why most management scientists in the research identified human resources management as a backbone of any organization.

1.3 AIM AND OBJECTIVES OF THE STUDY

The general objective of the study is to design and implement a prototype of human resources management system which can be used to manage human resources in the institution. With the following objectives

i. Eliminate heavy paper processing during clearance, exams, medical treatment, hostel allocation and exams

ii. Provide a more efficient and simpler means of handling and updating students fees, staff promotion and other records

iii. To provide a quick, accurate and timely query response system

1.4 SIGNIFICANCE OF THE STUDY

This study is aimed at replacing the inefficient and ineffective timewasting manual school registry management system in accessing students information whose negative impact is highly display during exams clearance as Lectures are sometimes missed by students as a result of presenting their payment credentials before obtaining clearance form without which they will not sit for their exams. Thus this study is significant to eliminate these inefficiencies.

1.5 SCOPE OF THE STUDY

This research work will concentrate on both students and staff in the institution covering students admission form which include name ,sex, date ofbirth, date of admission, department, faculty it also covers all the services they pay for which are; school fees, medical fees, library fees, hostel fees etc. Staff employment form which includes the name, sex, location, in fact information about the staff, performance assessment, retirement and handling of some queries like; updating staff record, deleting staff record on retirement or withdrawal and searching for staff information as the case may be.

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