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09036857618

Impact of training and development programmes on a secretary’s productivity

3,000.00

Description

Abstract

This project looks at the Impact of training and development programmes on a secretary’s productivity. The specific purpose of the study is to find out the available training schemes and how they affect the job performance of secretaries in the civil service system in Imo State using the ministry of housing and education as a case study. The population comprises secretaries and bosses in the two ministries in Owerri, Imo State. The method of analysis used was simple percentage. In the study, it was revealed that in-service training, study leave and on-the-job training were the basic training schemes available in the civil service system. It further discovered that development programmes such as seminars and workshops, courses are mounted for secretaries in the civil service system. Based on the data collected, it was found out that secretaries are not adequately and properly trained in the civil service, rather they are trained yearly which does not really have a serious impact on them.

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